FREE REVIEW RESPONSE GENERATOR
Review response generator for tradies
Reply to every Google, Facebook or Hipages review in seconds. Warm and on-brand for the good ones, calm and professional for the ones that sting.
A bad review is not the problem. An unanswered bad review is. Future customers read your replies more closely than they read the reviews, and a calm, professional response can turn a one-star complaint into a reason to trust you.
Why reviews go unanswered
The replies that never get written
You reply while you are still annoyed
The worst time to write a response to an unfair review is straight after reading it, which is exactly when most people do.
Good reviews get ignored
A five-star review with no reply is a wasted opportunity. Replies are public, and they signal that you care.
Replies are your shopfront
Prospective clients scroll straight to how you handled the complaints. That is where you win or lose them.
How the Review Responder works
Paste the review
Drop in the review text and the platform it came from.
Pick your tone
Casual, warm, professional, apologetic, upbeat, or friendly. It reads the sentiment and suggests an approach.
Copy and post
Paste the reply straight back into Google, Facebook, Hipages or wherever it came from.
An example of what the Review Responder produces
A preview of the kind of document you get back. Yours is built from the job you describe, so the detail will differ.
Review reply: Needs care
The review
Suggested reply
Example output from the Review Responder. You get your document in the tool, ready to read, copy and send. Word and PDF export is a Pro feature.
What the Review Responder does
Sentiment detected
It reads whether the review is positive, mixed, or needs care, and pitches the reply accordingly.
Handles the hard ones
Calm, professional replies to angry reviews that protect your reputation instead of inflaming it.
Warm replies to good ones
Thank happy customers properly, in a way that reads as human rather than copy-pasted.
Platform aware
Google, Facebook, Instagram, ProductReview, Hipages, or anywhere else you get reviewed.
Six tones
From casual to apologetic, so the reply fits the situation and your brand.
Replies in under a minute
Which means they actually get sent, instead of sitting in your head for three weeks.
Review Responder questions
Is the review responder free?
Is the review responder free?
Yes. The Review Responder is on the free plan. Paste the review, pick a tone, and copy the reply straight out of the tool. No credit card needed.
How should I respond to a bad review?
How should I respond to a bad review?
Stay calm, do not argue the facts in public, thank them for the feedback, acknowledge the specific issue, and move the conversation offline with a clear next step. Never respond while you are angry. The apologetic and professional tones are built for exactly this.
Should I reply to positive reviews too?
Should I reply to positive reviews too?
Yes. Replies are public and prospective customers read them. A warm, specific thank you signals that you are engaged and reliable, and it costs you thirty seconds.
Which platforms does it work for?
Which platforms does it work for?
Google, Facebook, Instagram, ProductReview, Hipages, and anywhere else you collect reviews. Tell it the platform and it pitches the reply appropriately.
Can I edit the reply before posting it?
Can I edit the reply before posting it?
Yes, and you should. Add the detail only you know, like the job specifics or the fix you offered. The tool removes the blank page and the emotion, not your judgement.
Does it post the reply for me?
Does it post the reply for me?
No. It writes the reply and you copy it into the platform yourself. You always decide what gets published.
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Try the Review Responder free
Create your account, describe your job, and download your document in minutes. No credit card to start.